We have created this web space to bring together key information and advice from multiple sources. One place to look. Quick and efficient access to information and assistance to support you during this difficult time and beyond.

I need to return to work
I want to develop my professional skills

82% of all job vacancies require digital skills and the world is changing. Use this time and free resources to help you advance in your career.

I can’t afford my energy bills

We encourage you to speak with your energy supplier as soon as you can. You might be able to set up a payment plan with them. The government has launched an emergency package with energy suppliers to ensure prepayment and pay-as-you go customers remain supplied with energy through challenging times.

I’m self-employed and need income support
I lost my job and need income support
I can’t afford my mortgage

If you can’t afford your mortgage due to Covid-19 there is support available for you. Experian, Equifax and TransUnion have confirmed that customers’ credit scores will be protected when they have an agreed payment holiday in place. Therefore, we suggest contacting your lender as soon as you can.

I can’t afford my credit card payments

If you can’t afford your credit card due to Covid-19 there is support available for you. Experian, Equifax and TransUnion have confirmed that customers’ credit scores will be protected when they have an agreed payment holiday in place. Therefore, we suggest contacting your lender as soon as you can.

I've been furloughed
I can't afford to buy groceries

There are no specific qualifying criteria to access a food bank, so you don't need to be in receipt of specific benefits, although a referral is often required

I booked a holiday but cannot go

If your trip has been cancelled due to Government advice regarding Coronavirus contact your travel provider as soon as possible. At the discretion of your travel provider it may be possible for you to rearrange your trip or apply for a refund.

I cannot pay my loan.

If you can’t afford to make repayments on your loan due to Covid-19 there is support available for you. Experian, Equifax and TransUnion have confirmed that customers’ credit scores will be protected when they have an agreed payment holiday in place. Therefore, we suggest contacting your lender as soon as you can.

Fraud

The pandemic has created a number of online resources. Not everything is beneficial, some are scams designed to cheat and extort.

Mental health
Banks

Banks dedicated support page in response to Coronavirus.

Building Societies

Building Societies dedicated support page in response to Coronavirus.

Government
Free online debt advice

Online services are secure and you can get immediate, personalised help.

Free telephone debt advice

You can speak directly with an expert adviser over the phone. Usually available weekdays, evenings and Saturdays.

Complete financial guides

Useful and broad guides on how to keep on top of your finances during this Coronavirus pandemic.

Benefits Calculator

Find out what benefits you could get, how to claim them and how will your benefits be affected if you start work.

NHS
Great initiatives by institutions
Interesting and Free Webinars
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