Our end-to-end customer engagement platform connects in-debt households, creditors and debt advice agencies to proactively work towards financial health, together. It’s a win-win-win solution.
By connecting people in debt to their creditors and advisors, our digital engagement platform enables the key players in debt resolution to identify problems early, build relationships rooted in trust and work towards more achievable solutions.
For people in debt
With our customer-facing Eli platform, people in debt can build open, honest relationships with their creditors, access non-judgemental advice and take control of their financial future.
For creditors and advisors
Deliver actionable support to the right people at the right time with EliEngage for creditors and EliConnect for debt advice agencies, each designed to help you streamline the debt resolution process ethically.
Elifinty was born in 2018 to help us achieve our vision of people free of problem debt. With first-hand experience in the financial sector and a genuine empathy for people navigating debt-related challenges, we knew it was time to tackle the elephant in the room. Now we’re fighting to empower people’s financial wellbeing with greater transparency and greater access to support.
We connect people and institutions with everything they need to hold meaningful conversations and solve problem debt within one digital platform. This includes creating customisable solutions for utilities providers, housing associations, retail banks and debt advice agencies, each aligned to the specific and changing needs of every sector.
05/06/2024
Supporting you and your most vulnerable customers through the energy crisis and beyond The people of the UK, and in fact the world, are facing once in a lifetime challenges. While the pandemic caused an...
13/02/2024
Last year, energy debts and arrears hit £2.6 billion – the highest they’ve ever been. Energy companies, the pressure is on to pave a smoother path towards debt resolutions – one that helps you stay...
19/01/2024
We often talk about the importance of improving customers’ financial health. But today, when one in two UK adults feels more stressed or anxious because of the increased cost of living, it’s clear that their...
Find out how you could tackle your sector challenges and improve your customers’ financial wellbeing with Eli, EliEngage and EliConnect.
