16/03/2023
The global economy is shifting. While banks are not unaccustomed to having to adapt to changing markets, this year is presenting a whole new kind of landscape. Because of the downfall of the economy –...
13/02/2023
Digital technology is shaping our world; taking society down avenues once never dreamed possible. Tech has both made lives much easier, but also added a lot of pressure, especially for businesses to live up to...
07/02/2023
In 2023, it’s crucial that energy companies are treating their customers fairly. It’s a year that is different from previous, as the world faces its first ‘truly global’ energy crisis – according to the head...
07/02/2023
Amidst a rapidly declining economy, there are unprecedented challenges for creditors to mitigate escalating consumer debt on business. Firms need to embark on a cultural shift and transform the way they care for their customers...
07/02/2023
There’s a serious debt problem consuming society. People are being increasingly overwhelmed with debt and are struggling to make repayments. This is affecting households in a plethora of ways, impacting mental health, and also causing...
07/02/2023
As the year draws to a close, we’ve been reflecting the months passed. For our relatively young business, we’ve achieved a lot. From setting up a first of its kind financial resilience hub in Lambeth...
02/11/2022
The cost of living crisis is presenting many financial pressures for creditors. One of the overwhelming challenges that is happening in parallel is portfolio management. As more people fail to keep up with debt payments,...
28/10/2022
Earlier this year, the FCA officially announced long awaited plans for a new regulation, the Consumer Duty, on 27 July 2022. The Duty is essentially replacing the previous TCF (Treating Customers Fairly) guidance. No longer...
10/10/2022
The cost of living crisis is growing rapidly, driving household debt up, and building pressure for government and creditor institutions to provide meaningful support to consumers. Creditors are faced with having to navigate a complex...
18/05/2022
Looking at the financial wellbeing space, you can see immediately that there is a lack of capacity and products to help and advice people in financial difficulties. We have seen that for too long that...
11/03/2021
Complex and varying needs of people stuck in debt combined with the often outdated systems and clunky debt advice processes continue to have negative impacts on the outcomes of debt advice service. The focus is...
19/02/2021
The Chancellor’s Job Retention Scheme to help SME’s retain staff due to the Coronavirus economic crisis has been widely welcomed. Together with the other measures included in Chancellor’s £330 BN package this scheme shows that...
