Local government

There’s mounting social and economic pressure to improve debt support. This is something that is becoming increasingly difficult with the scale of the problem – it’s predicted 8.4 million households will be in fuel poverty in 2023.

The Elifinty Platform

Elifinty’s socially conscious customer engagement platform is a digital solution, connecting governments to their constituents. It provides support with debt resolution to collectively improve overall financial resilience in society.

Our solution is accessible and easy-to-use for all that need it. Elifinty brings together an ecosystem of people, parties and businesses for better collaboration – working to create a world free from problem debt.

Elifinty’s platform is the first of its kind. Transform the way you support customers dealing with debt.

For local government, our platform:

Improves household engagement
Provides transparency over people and processes
Gives better oversight of impact
Creates better outcomes for all
Supports impact reporting
Drives successful recoveries

Latest Resources

More Resources

The energy supplier’s guide to socially conscious debt management
05/06/2024
Supporting you and your most vulnerable customers through the energy crisis and beyond The people of the UK, and in fact the world, are facing once in a lifetime challenges. While the pandemic caused an...
How energy providers can ensure smoother debt resolutions
13/02/2024
Last year, energy debts and arrears hit £2.6 billion – the highest they’ve ever been. Energy companies, the pressure is on to pave a smoother path towards debt resolutions – one that helps you stay...
Beyond financial health: customer wellbeing is a priority too
19/01/2024
We often talk about the importance of improving customers’ financial health. But today, when one in two UK adults feels more stressed or anxious because of the increased cost of living, it’s clear that their...